Advertising agency

Employment Office


Fone Haus


Papua New Guinea

Job Type


Closing Date

4th Jan 2019


Attractive monthly salary in AUD + relocation assistance, fully covered medical, accommodation and utilities, phone, laptop, work vehicle & yearly performance bonus!

— Description —

About the Organisation


Fone Haus, a subsidiary company of the highly successful Nambawan Trophy Limited (NWTL) group of companies, is Papua New Guinea's leading mobile phone and accessories retailer, with 15 stores across PNG, including flagship stores in Port Moresby and Lae for Digicel, the number one network operator in PNG. Fone Haus provides specialist service across all leading brands, including overseas use of products.


With a diverse company culture and a strong focus on continuous improvement as a market leader, Fone Haus is committed to the development of its people and processes, with significant future growth and international expansion planned for the coming years.


About the Opportunity

Due to this ongoing growth and expansion, Fone Haus now has an exciting opportunity for a committed and driven Retail Operations Manager to join the Port Moresby team on a full-time, 3-year contract basis, with renewal likely for the right candidate.


Reporting to the NWTL Board of Directors and the Fone Haus General Manager, you will primarily be responsible for the overall management of all retail locations and staff activities in order to achieve income and profit targets.


Your day to day duties will include, but not be limited to:

  • Effectively recruiting, inducting, training, managing, leading and developing Retail Store Managers, Supervisors and Sales Staff to agreed procedures and standards;
  • Providing inspiration, support and development opportunities for staff to grow their skills and sales achievements;
  • Maintaining effective communications with all stakeholders, from staff to middle management to the General Manager and Board of Directors;
  • Growing and developing a customer-focused commercial operation including new retail locations to maximise available assets, planning 3 to 6 months in advance;
  • Ensuring all retail locations are efficiently and effectively managed, including regular visits and compliance monitoring across policy, procedure and standards; and
  • Developing, implementing, reviewing and monitoring the retail operating plan and adherence to budget, including analysis of sales reports, inventory costs, operational expenses and inventory loss.


For more information, and to apply, please go to:


About the Benefits

In return for your hard work and dedication, you will be rewarded with a highly attractive net monthly salary in AUD, commensurate with your skills and experience!


Fone Haus will also support the successful candidate by providing full medical coverage, furnished accommodation with all utilities included and 'tools of the trade' benefits including laptop, phone and work vehicle. 


You will also enjoy a yearly performance incentive bonus alongside annual flights back to your home base. Fone Haus is committed to the ongoing professional development of its people, with meaningful leadership and training opportunities on offer.


This is an exceptional opportunity to further your career in a beautiful location with a quickly growing and diverse international market leader - Apply Now! 


For more information, and to apply, please go to: